Real customer reviews of Newlock locksmiths. Unlike some of our competitors we use a separate third party (Google) to authenticate our reviews. We can not edit, amend or remove these reviews. We encourage all customers to share their experience of our service by posting their own Google review.
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Current Score 4.85 / 5.00 with 136 verified customer reviews
Andy provides a professional service at affordable rates. He replaced various locks as well as interior window handles in my home. Everything was fitted and tidy within a day of our initial enquiry. Highly recommended.
A fantastic service. From the despairing call I made today, to the visit from Andy (merely half an hour later), the job was completed in less than a single hour. Now that is service! 10 out of 10 ans I wish I could give Andy more. Couldn't have done better. A most satisfied customer.read more
Andy did a great job at advising me what the best solution is going to be and installed it swiftly. I am very happy with my new locks. If I ever need any locksmith services again I’d 100% contact them again.
Called Andy today at lunch time to replace a handle on my front door. We arranged to meet when I finished work, he was there on time and was very friendly to deal with. Delighted with the service, thanks again. Definitely recommend this company.
I highly recommend Andy. He came within two hours of our emergency call, fitted temporary replacement locks immediately and returned a week later to install specifically requested locks that had to be ordered. There was no charge for the temporary locks. When he was delayed for the second fitting he rang promptly to notify us and arrived shortly afterwards. He also fixed our ongoing 'sticky' lock problem at no extra cost. Highly recommended.read more
Excellent service, I contacted Andy at ten in the morning, he replied immediately, gave me a number of options for what times he could visit. He had replaced lock not two hours later. I would not hesitate to recommend.
Excellent Service today from Andy. Came on the same day as called. Sorted the issue with 10 mins. Price point was perfect. Could not fault service at all. Would definitely recommend and use his service again.
Andy came to the house on the day I called. I found him to be prompt, informative and affable. Great service provided by a genuine tradesman. Will recommend the service and would use Newlock Locksmiths again without hesitation
Harry did a very good job changing my locks with genuine advise for our own benefit and situation. Did a very clean install and professional engineering. Gave away some free spare keys as well and even ask for hoover to clean the mess. Highly recommend!read more
If you are based in Kildare, avoid this company at all costs. Last week the locksmith for the Kildare area, Harry was to come to my home and fit an extra lock to the door. We originally arranged for him to come on Wednesday and I subsequently requested Thursday instead, which he confirmed was suitable. He never turned up on the Thursday, made no contact, did not respond to my calls/texts that evening and to date I have heard nothing further from him. In the end I ended up buying a lock myself and fitting it. If I could give zero stars I would.read more
Very prompt response from Andy on a Saturday (on his day off). His colleague Daniel, arrived at the time he had estimated, and got to work straightaway. Excellent work, and a friendly attitude. He explained what had to be done, and just did it. No drama, and at a competitive price.I had to call on Newlock about a year ago, and didn't even consider calling anyone else for the job today. Well done Newlock, fair play to you !!Bruce BurgessRathfarnhamread more
Andy did a first class job in fitting a new night latch lock to my front door. Absolutely no fuss, no problem, professionally prepared and executed. Every single point on NewLock's website was matched 'in the field'. Brilliant value, very nice person. I 'award' the overall experience 6* stars!Stephen Murphy 25/09/2018read more
Andy is brilliant. He is a very polite, friendly, efficient and helpful. He opend and replaced my lock - I had lost the keys - never keep both keys on the same keyring!!! I would strongly recommend Andy and his company.
An excellent service. Andy released me from my home, tried out a temporary fix to secure the premises and returned later in the evening to fully fix the problem when that didn't work. Prompt, courteous and efficient service. Highly recommended.
Top class and friendly service! Harry responded straight away and sorted the locks and keys - feel so much safer now! I would highly recommend this service and would have no hesitation in using them again, Pat - Kildare.
Andy deserves 6 stars, he is a very polite, friendly, efficient and helpful man. He communicated with me about his prompt arrival and made helpful suggestions. I would strongly recommend him and his company.
Harry arrived on time, assessed the job, made smart recommendations and completed the task within 24 hours. I'm very happy with the response time and professional approach. Definitely recommended!! Loretto, Maynooth.
Fast, friendly and affordable service. John Peppard was very professional and had us back in our home in minutes without any damage to our door or lock. He walked us through the process before doing anything, which was very reassuring.