Terms Of Service


By using this website, you agree that the exclusions and limitations of liability set out in this disclaimer are reasonable. If any provision of this disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this disclaimer.

New Lock Limited and our Agents provide a 24 hour locksmith service to our customers. Our Agents are not employees of New Lock Limited and the Agent’s Services are performed solely by the Agent. They are not controlled by New Lock Limited. Nothing in this website shall be construed as creating the relationship of master and servant, principal and agent or employer and employee.


Each Agent operates his/her own independent enterprise in addition to providing services for New Lock Limited customers. Each Agent has his/her own insurance and licence where applicable. The customer’s relationship is with the Agent himself. The Agent is not authorised to enter into or commit the Company to any agreements, and the Agent shall not represent itself as a legal representative of the Company.

We have no liability in contract, tort (including negligence), breach of fiduciary or equitable duty, or otherwise, to you for any loss arising directly or indirectly from:

  1. any inaccuracy in any information on this or any linked website; or
  2. any delay or interruption in the transmission or delivery of any information on this website; or
  3. any loss resulting from infection by viruses or anything else with contaminating or destructive properties derived from this or any linked website; or
  4. the use, misuse, attempted use, or reliance upon any information on this or any linked website.